Request a Return
To request a return:
1. You must have an account registered to the email address used at the time of purchase in order to request a return. Please select the log in option below:
Log it with a one-time code. We will send you an email with a code to log in. You must use the email address that was used at the time of purchase.
2. Choose the order that you would like to submit a return request for.
3. Select your return reason and add a note if applicable.
4. Click request return.
Note: If your request is approved, we will send you a pre paid return shipping label to send the order back. If your request is denied, you will receive an email indicating with your request is denied. If you are unsure if your order will meet our return criteria, please view our return policy here.
Some products do not require a return shipping label or return request in order to be returned. If you are returning a Needle Threader or Webcam Cover, you do not need to submit a return request. You can simply send the items back to us in a standard letter envelope with your name and order number included. The return address is 5700 Crooks Rd. Ste 112, Troy MI 48098.